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Why Isn't My Google, Outlook, or iCloud Calendar Working?

Updated over a week ago

If your Google, Outlook, or iCloud calendar isn’t connecting or syncing with FEA Create, there are a few common reasons and easy ways to fix it.

Common Reasons Your Calendar Isn’t Connecting or Syncing

1. Incorrect Account or Permissions

Your calendar might not connect if the wrong account was selected or permissions weren’t granted. Make sure:

  • You’re logged into the correct calendar account

  • You’ve allowed FEA Create to access your calendar

2. Connection Was Lost

Calendar connections can disconnect due to:

  • Password changes on your calendar account

  • Security updates requiring re-authentication

  • Expired session tokens

3. Syncing Delays or Conflicts

Even when connected, events might not appear immediately because:

  • Syncing can take a few minutes

  • Multiple devices may cause conflicts

  • Your calendar app has offline mode enabled

4. Browser or App Issues

  • Cached data or cookies can interfere with syncing

  • Using an unsupported browser or an outdated app version may cause errors

5. Account-Specific Settings

  • Google: If two-factor authentication is on, you may need an app password

  • Outlook: Verify your calendar is under the right account type (Exchange, Office 365, or Outlook.com)

  • iCloud: Make sure your device allows calendar access under Settings > Calendar

How to Fix Your Calendar in FEA Create

Reconnect the Calendar

  1. Go to Settings > My Profile > Calendar Settings > Calendar

  2. Click the trash icon next to your connected calendar

  3. Re-add your calendar and follow the prompts to grant access

Manually Refresh Your Calendar

  • Click Today in your calendar view to force a refresh

Check Permissions

  1. Go to Settings > My Profile > Calendar Settings

  2. Make sure your calendar account shows as Connected

  3. If it shows Needs Permission, click to reauthorize

How Can I Test It?

  • Create a test event in your calendar and check if it appears in FEA Create

  • Edit or delete the event to make sure changes sync both ways

  • If events don’t appear, repeat the steps above and check account permissions

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