Why use this
Setting your availability helps your booking calendars stay accurate. It prevents double bookings, keeps your schedule running smoothly and makes it easy for clients to choose the right time without any back and forth.
What do you need set up
Before you update your availability, make sure:
• Your Calendar (e.g Google, Outlook or iCloud) is connected if you want automatic conflict checks
• Your time zone is correct in your profile
• Your staff users are added if you manage availability for more than one person
How long it will take
This usually takes one or two minutes to set up.
Step 1: Open Your Availability Settings
Go to Settings in FEA Create.
Click Calendars, then select Availability.
Step 2: Choose the Staff Member
Click on the person whose schedule you want to edit. This can be you or a team member.
Step 3: Set Your Weekly Working Hours
Choose the days and times you are available each week.
For example, if you work 9 to 5 Monday to Friday, you would add those hours here.
Check your time zone to make sure everything lines up correctly.
Step 4: Add Date Specific Hours
If your hours change on certain days, such as holidays or a special week, you can add those dates in the Date Specific Hours section.
Step 5: Apply Your Schedule to Calendars
You will see how many calendars are using your schedule.
Click this area to choose whether to apply your availability to all calendars or specific ones.
Step 6: Save Your Changes
Click Save Changes when everything is set the way you want it.
Custom Availability for a Single Calendar
Sometimes you need one calendar to have different hours. You can set a custom schedule just for that calendar.
Step 1: Open the Calendar
Go to Calendars in FEA Create.
Find the calendar you want to update and click the pen icon to edit it.
Step 2: Open the Availability Tab
Click Availability to see which staff member is assigned.
Step 3: Customise the Schedule
Click Edit, then choose Customize schedule for this calendar only.
You can now set unique hours for this calendar, such as offering calls only on Wednesdays between 2 and 4pm.
Step 4: Save
Click Save to confirm your custom hours.
