Maintaining a clean email list is crucial for effective communication with your subscribers and optimal email marketing performance. This guide will show you how to remove unsubscribed contacts and implement best practices for list maintenance.
Removing Unsubscribed Contacts
1. Access Your Subscribers List
Sign in to your FEA Create Dashboard
Navigate to the Subscribers section from the main menu
2. Filter Unsubscribed Users
Look for the More Filters button on the right side of the screen
Click to open the filtering panel
Scroll to find the DND (Do Not Disturb) section
Select DND is Enabled for Email to show unsubscribed users
3. Create a Smart List
With the filter applied, click Save as Smart List
Name your list (e.g., "Unsubscribed Users")
Click Save to store this filtered view for future use
4. Remove Unwanted Contacts
Select all contacts using the checkbox in the header row
Click the trash icon in the action bar
Type DELETE in the confirmation dialog
Click Confirm to permanently remove these contacts
Best Practices for List Maintenance
Regular Cleanup Tasks
Remove Duplicate Contacts
Monitor Inactive Subscribers
Handle Bounced Emails
Review bounce reports regularly
Remove or update invalid email addresses
Document patterns of bounces for future reference
Implement List Segmentation
Group subscribers based on engagement levels
Create segments for different interests or behaviors
Use segmentation to improve targeting and relevance
Prevention Strategies
Configure Duplicate Prevention
Regular Maintenance Schedule
Set a monthly or quarterly schedule for list review
Document your cleaning procedures
Track improvements in engagement metrics
Benefits of a Clean Email List
Improved deliverability rates
Better engagement metrics
Reduced marketing costs
More accurate campaign analytics
Enhanced sender reputation
Note: Always backup your contact list before performing bulk deletions or major cleanup operations.