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Troubleshooting: Facebook Integration
Troubleshooting: Facebook Integration

Help identify issues with your integration with the Troubleshoot button

Updated over 2 weeks ago

The Facebook Integration helps you streamline marketing and lead engagement across your pages.

Social media connections can be complicated, but the Troubleshoot tool makes resolving integration issues straightforward and accessible for users of all technical skill levels.

How to Use the Troubleshooting Tool

Step 1: Access the Troubleshoot Button

  • In your FEA Dashboard, head to Settings > Integrations section in your Settings

  • If there is an issue with your integration there will be an error message

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  • Click the Troubleshoot button

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Step 2: Open the Troubleshooting Window

  • A pop-up window appears with error options

  • Select the specific issue you're experiencing for more information

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Step 3: Resolve Issues

  • If no issues are detected, the system confirms this

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  • If an issue is found, follow the provided resolution instructions

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And there you have it! We hope these improvements help you manage your Facebook and Instagram pages directly from the system.

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