How to Pause & Resume Subscriptions in FEA Create

If you’re selling memberships, courses, or any other type of subscription product, it’s important to have an easy way to manage them. In FEA Create, you have the option to pause subscriptions temporarily or indefinitely, and then restart them whenever needed. The best part is that this can all be done directly from your account without your customers needing to take action.

Being able to pause and resume subscriptions gives you more control and flexibility. It keeps your data accurate, helps you manage customer needs with ease, and makes it simple for customers to return to their subscription when they’re ready.

Step 1
Go to the Payments section and click on the Subscriptions tab.

Step 2
Find the subscription you want to update and click on the three dots next to it.

Step 3
If you’re pausing a subscription, you can choose either a custom date for it to restart or set it as indefinite if it needs to be resumed manually later.

Step 4
Choose how you’d like the invoices to be handled, then click Confirm.

Step 5
To resume a subscription manually, go back to the Subscriptions tab, click on the three dots next to the paused subscription, and select Resume.

Managing subscriptions directly in FEA Create gives you the flexibility to support your customers while keeping your business finances clear and accurate. With just a few clicks, you can pause or restart subscriptions whenever needed, making it easy to keep everything running smoothly.