If a payment fails, it’s important to automatically remove the customer’s access to the course or group. You can do this easily using automation in FEA Create.
Step 1: Create a New Workflow
Go to Automations in your dashboard
Click Create Workflow and choose Start from Scratch
Step 2: Set Up the Trigger
Click Add Trigger and select Payment Received
Add the filter: Payment Status is Failed
Add the filter: Global Product is [The name of your Course/membership offer]
Click Save Trigger
Step 3: Remove Access
Add an action and search for Revoke Access
Choose either Course Access or Group Access, depending on what needs to be removed
Select the specific course or group
Click Save Action
Step 4: Save and Activate
Toggle the workflow to Publish
Click Save
Now, whenever a payment fails, the system will automatically remove access to the course or group.